Last updated: 2 October 2025

Overview

This Privacy Policy explains how Mother Daughter Day’s Pty Ltd TA Kajabi Growth Expert & Third Collective ("we", "us", "our") collects, uses, stores, and protects your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

What information we collect

We may collect the following types of personal information:

  • Name and contact details (email address, phone number, business name)

  • Payment and billing information

  • Information you provide during discovery calls, strategy sessions, or project work

  • Website usage data (IP address, browser type, pages visited)

  • Any other information you provide to us directly

How we collect information

We collect personal information directly from you when you:

  • Fill out contact forms on our website

  • Book a discovery call or consultation

  • Engage our services

  • Subscribe to our email list

  • Communicate with us via email, Slack, or other channels

We may also collect information through cookies and analytics tools on our website.

How we use your information

We use your personal information to:

  • Provide the services you've engaged us for

  • Communicate with you about projects, bookings, and service delivery

  • Process payments and manage billing

  • Send marketing communications (only if you've consented)

  • Improve our website and services

  • Comply with legal obligations

How we store and protect your information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Your information is stored securely using industry-standard security measures. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-party services

We may use trusted third-party service providers to help deliver our services, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing platforms

  • Project management and communication tools (e.g., Kajabi, Slack)

  • Website hosting and analytics

These providers may have access to your personal information only to perform services on our behalf and are obligated to protect your information.

Disclosure of information

We will not sell, rent, or trade your personal information. We may disclose your information:

  • To third-party service providers as described above

  • If required by law or legal process

  • To protect our rights, property, or safety

Your rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (subject to legal requirements)

  • Withdraw consent for marketing communications at any time

  • Make a complaint about how we handle your personal information

Marketing communications

If you've consented to receive marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

International transfers

Your information is primarily stored in Australia. If we transfer information overseas, we will take reasonable steps to ensure it receives similar protection as required under Australian privacy law.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact us

If you have questions about this Privacy Policy, wish to access or correct your information, or want to make a complaint, please contact us at:

Kajabi Growth Expert
Email: mandy@thirdcollective.com.au

Complaints

If you believe we have breached the Australian Privacy Principles, you can make a complaint to us using the contact details above. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au